Privacy Policy | Vexlyra

Vexlyra LLC ("we," "us," or "our") operates the Vexlyra website (the "Site") and provides fitness coaching services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information you provide voluntarily: such as your name, email, phone number, fitness goal, experience level, and training preferences when you sign up for coaching, and any message content when you use our contact form.

Fitness and health-related information: our signup form includes an optional field for injuries or health considerations. This information is collected only if you choose to provide it, and is used solely to help your coach design an appropriate training program — it is not used for any other purpose, sold, or shared for advertising. You are never required to share more than you're comfortable with, and this field is not a substitute for medical evaluation.

Automatically collected information: like most websites, our server and hosting infrastructure may log standard technical information such as IP address, browser type, device information, and pages requested, for security and troubleshooting purposes.

2. Cookies

This Site currently uses only a temporary session cookie used to protect our forms against cross-site request forgery (CSRF) and to keep a form working correctly if a submission needs to be retried. As of the date above, this Site does not use third-party analytics or advertising cookies. See our Cookie Policy for detail.

3. How We Use Your Information

To respond to messages submitted through our contact form
To set up and personalize your coaching program
To communicate with you about your coaching plan and account
To maintain the security and proper functioning of the Site
To comply with legal obligations

We do not use your information for automated advertising profiling.

4. How Information Is Stored and Protected

Form submissions are sent by email to our support address and, where a member dashboard/database is implemented, stored on our hosting infrastructure. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. When We Share Information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Site and deliver coaching (for example, our web hosting provider and email delivery service), only to the extent necessary for them to perform services on our behalf
Law enforcement or regulators, when required by applicable law or legal process
A successor entity, in the event of a merger, acquisition, or sale of business assets

We only use third-party services that are actually integrated with this Site; we do not represent that we use services beyond those described here and in our Cookie Policy.

6. Data Retention

We retain personal and coaching-related information only for as long as necessary to provide coaching services, respond to your inquiry, meet legal and tax obligations, and resolve disputes.

7. Your Privacy Rights

Depending on your state of residence, you may have rights under applicable U.S. state privacy laws to access, correct, delete, or obtain a copy of your personal information. Some states treat health-related information as "sensitive personal information" with additional protections. We do not claim compliance with every U.S. state privacy law; applicable rights depend on your location and are honored to the extent required by law. To make a request, contact us using the details below.

[REQUIRES BUSINESS CONFIRMATION: which specific state privacy laws apply, and any sensitive-data handling obligations tied to the optional health/injury field, should be confirmed with counsel.]

8. Not a Healthcare Provider

Vexlyra LLC is a fitness coaching business, not a medical provider. We do not claim HIPAA compliance, and information you share with us is not treated as a medical record. See our Fitness Disclaimer for more.

9. Children's Privacy

This Site is not directed to children under 16, and we do not knowingly collect personal information from children.

10. Third-Party Websites

This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

12. Contact Us

Questions about this Privacy Policy can be directed to:

Vexlyra LLC
Email: support@syvly.com
Phone: +1 (402) 816-6713